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11 Jan

Community Outreach Administrative Assistant

  CASA of San Bernardino County

About Organization

In San Bernardino County, there are over 5,000 children and youth living in foster care. They are not only victims of abuse and neglect, but as a result have been removed from their homes and family and placed into foster care. Left with little or no consistent guiding presence in their lives, they are often lost, confused, and alone. Sadly, they then must learn how to survive and navigate the complicated and overburdened child welfare system.

But they don't have to do it alone.

Every day Court Appointed Special Advocates (C.A,S,A,) volunteers mentor and advocate for the best interests of abused and neglected children in the courtroom, the classroom, and the health care system. Volunteer advocates—empowered directly by the courts—offer judges the critical information they need to ensure that each child’s rights and needs are being attended to while in foster care. Volunteers become the voice for their appointed child. For many of our foster children, a C.A.S.A. volunteer is the only constant adult presence in their lives that is inspiring them, challenging them and motivating them as they navigate through the child welfare system together, hand in hand. We currently have a waitlist of over 250 youth, we need your help. Volunteer today!


To improve the quality of life for foster youth, juvenile care youth, and foster care alumni with stable and consistent mentoring, advocacy, and supportive services.

Job Details

Community Outreach Administrative Assistant

Looking for a rewarding opportunity? C.A.S.A. of San Bernardino County is on a mission to improve the quality of life for foster youth, juvenile care youth, and foster care alumni through stable and consistent mentoring, advocacy, and supportive services. We are currently seeking a confident, highly organized, detail-oriented, adept in technology, resourceful, and energetic individual with great verbal and written communication skills to join our team.

Position Description:

The Community Outreach Administrative Assistant is a member of the Community Outreach Team and is responsible for ensuring that CASA has a continuous pool of qualified community volunteers participating and completing the recruitment, screening, and training process to become Court Appointed Special Advocates for youth in foster care.

Duties and Responsibilities:

  • Manage and correspond with all new volunteer inquiries
  • Input all new volunteer inquiries into CASA Optima Tracking system
  • Send out new volunteer trainee packets
  • Follow up with interested parties
  • Prepare and complete all new volunteer trainee files
  • Conduct new volunteer trainee screenings which include: pre-training interviews, virtually and in-person; sending out and tracking incoming references and background checks; run all trainee names through the National Child Abuse Registry and Megan’s Law Database; obtaining copies of driver’s licenses, car insurance, DMV records; complete tracking forms; and collect all other required documentation; if concerns arise, investigate and provide details to the Community Outreach Manager for review and consideration
  • Coordinate new volunteer swear-in ceremony
  • Review all new volunteer trainee files for completeness and hand them off to Program Manager
  • Input all inquiries into the Friends of CASA mailing list on Constant Contact
  • Participate in appropriate community events and meetings to raise awareness of CASA program and volunteer opportunities
  • Schedule CASA representatives to attend resource fairs, Farmer’s Markets, and conference
  • Schedule CASA representative to conduct community presentations on CASA’s mission and to recruit new volunteers
  • Participate in CASA annual events
  • Collaborate with the Program Manager and Advocate Supervisor to transition new volunteer from trainee status to appointed advocate status
  • Other duties as requested by the Community Outreach Manager or Executive Director

General Responsibilities


  • Excellent written and oral communication skills
  • Experience interviewing candidates for volunteer and or employment opportunities
  • Good judge of character
  • Ability to understand and maintain confidentiality
  • Ability to work independently under general supervision
  • Ability to make administrative, procedural and appropriate decisions using CASA
  • Ability to establish and maintain working relationships with diverse groups, staff,
    volunteers, board of directors and community partners
  • Ability to have a flexible working schedule that will include some nights, evenings,
    and weekends
  • Ability to gather and report data, compile information, and prepare monthly reports
    as necessary
  • Ability to remain objective, flexible, and calm while discussing or responding to crisis
    situations in a respectable manner
  • Knowledge of Microsoft Office and extensive internet researching skills
  • Ability to attend and complete CASA training
  • Ability to pass a Criminal Justice fingerprint clearance, Social Security number
    Check, National and local Megan’s Law Database check
  • Valid California driver’s license and insurance
  • Travel (primarily within San Bernardino County) and to the main office on a monthly basis


Job Benefits

Full-time 40 hours/week plus benefits

Salary/Pay Rate


Contact Information or to Apply

Please email resumes to Maggie Harris, Community Outreach Manager:

This job description is not intended to be all inclusive. CASA reserves the right to revise and/or change job duties and responsibilities as needed.
CASA of San Bernardino County is an Equal Opportunity Employer.


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