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01 Jul

Systems Navigator

  Family Assistance Program

About Organization

Since 1985, Family Assistance Program (FAP), formally known as High Desert Domestic Violence Program (HDDVP) has been providing shelter and advocacy services to victims of domestic violence (DV).

Throughout the years, the agency has grown into so much more. We now have a much larger shelter, a transitional housing program, a separate outreach office, satellite offices in the cities of San Bernardino and Fontana, and we have embarked on several new programs: two runaway/homeless youth shelters, a homeless youth street outreach team , youth drop-in centers, Next Step re-entry program, community centers, anti-human trafficking program, and other programs and services to support the needs of our Victor Valley, San Bernardino, and Morongo Basin communities.

As the community needs have been identified, the agency has grown to accommodate and assist our population.

We provide assistance with restraining orders, advocacy, homelessness, homeless prevention, rapid re-housing, preventative services through teen violence classes, substance use disorder classes, family/group/individual counseling, supervised visitation, and the distribution of household commodities are just some of the services we provide to our community in need.

It is our goal and continued effort to build stronger families through other services that do not necessarily pertain only to Domestic Violence. Our agency is growing more diversified as the community develops and the needs are assessed. In turn, all these services have been offered in an effort to assist low-income families in creating safe and stable homes.

You can find all of our open positions at www.familyassist.org/employment

Job Details

Provide housing and wrap around systems navigation advocacy to address service barriers for youth, provide referrals, monitor service implementation, provide case management follow-ups. Develop relationships with community partners and facilitate community trainings. Connect with community partners and social service agencies to raise awareness of issues surrounding youth at risk of, or experiencing homelessness or housing insecurity. Manage and direct drop-in center staff, and volunteers.

General Responsibilities

  • Ensure youth participants will receive assistance with completing application for FASFA, TNAF, apartments rentals, etc.
  • Work with partners to identify needs of youth and develop relationships with community partners able to meet those needs.
  • Identify, and coordinate community, school and street-based outreach programs to youth and TAY up to 25 years.
  • Coordinate and facilitate financial competency programs for youth.
  • Coordinate and facilitate how youth will obtain personal documents (social security cards, birth certificates etc.)
  • Plan and coordinate local events to educate the community.
  • Develop, market and manage Open Arms drop-in center.
  • Identify, recruit, train and manage drop-in center and TAY volunteers.

Job Benefits

After successfully passing probation period, benefits will include: sick and vacation time, paid holidays, plus optional employee health insurance plan.

Salary/Pay Rate

Range is $20 – $22 an hour, depending on experience.

Contact Information or to Apply



  • Eastern San Bernardino Valley/Mountains